Privacy policy

Privacy and Security: Information on the nature, scope and purpose of the collection and use of personal data

Scope

This privacy policy is intended to inform users of this website in accordance with the Federal Data Protection Act, Telemedia Act and EU General Data Protection Regulation on the type, scope and purpose of the collection and use of personal data by the provider of the website, the city of Friedrichshafen.

The provider takes the protection of your personal data very seriously and adheres strictly to the provisions of data protection laws. The provider has therefore taken measures to ensure that the rules on data protection are respected both by him and by his external service providers.

Usage and access data

Every time you access this website and every time a file is retrieved, general data is automatically stored in a log file ("server log file"). The following data is logged:

  • Visited website
  • Accessed page
  • Time of access to the website
  • Amount of data sent in bytes
  • Size of the transferred file
  • Status code returned by the web server
  • Last accessed page (referer, source / link, from which the website visitor has come to the page)
  • Used user agent / browser of the website visitor
  • Website visitor's operating system used
  • Used IP address of the website visitor

The collected data collected is used only for system-related and statistical evaluations and to improve the website. The provider of the website reserves the right, however, to retrospectively check the server log files should concrete evidence point to unlawful use. A transfer of data to third parties or any other evaluation does not take place, unless there is a legal obligation to do so.

Personal Data

Personal data such as name, address, telephone number or e-mail address will only be processed (collected, used or saved) if you make use of one of the services offered on the website, in particular the contact form. Your personal data will then be processed solely for the purpose for which it was collected. Without your consent, this data will not be disclosed to third parties. Your personal data will be deleted after processing your request or after a limited period of time.

Appointment reservation tool NetCallUp OnlineTicket (Online reservation of appointments)

1. Collection and storage of data
During the appointment reservation tool NetCallUp OnlineTicket the following information is recorded: address and name of the visitor, date and time of the appointment, waiting number of the appointment, if applicable number of requests of the appointment, event types and description of the appointment, IP address of the visitor, date and time of the reservation.

1. Disclosure of data to third parties
All data mentioned in 1. are cached in the OnlineTicket database. The provider retrieves this data automatically - after further processing, the data is deleted from the provider. In the OnlineTicket database, all appointments and the associated information are deleted automatically and irrevocably after the expiration of the appointment

Cookies

This website uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Popular browsers offer the setting option of not allowing cookies or informing the user about the appearance of cookies. Please use the help tool of your browser for information on changing these settings. We point out that you may not be able to use certain functions of our website if you have deactivated the use of cookies.

Google Analytics: Usage of Cookies for the Analysis of Website Use

We use cookies for the analysis of website use. This is done using Google Analytics from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Google Analytics thereby uses “cookies”, which are text files that are stored on your computer to enable an analysis of the use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

We only use Google Analytics with activated IP anonymization. This means that the the last octet of the IP address will be truncated/anonymized within the member states of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

Under the terms of the Contract Data Processing Agreement, which the operator of this website has entered into with Google Inc., Google Inc. will use this information to evaluate your use of the website, to compile reports on website activity, and to collect more information about website activity and internet usage related services to the provider of this website. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google usage data.

You can prevent the storage of cookies by a corresponding setting of your browser software. In addition, you may prevent the collection of the data generated by the cookie and related to your use of the online offer as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link:

https://tools.google.com/dlpage/gaoptout?hl=en.

However, please note that if you do this, you may not be able to use the full functionality of this website.

Alternatively, and especially with browsers on mobile devices, you can prevent the collection by Google Analytics by setting an opt-out cookie, which prevents the future collection of your data when you visit this website. To do this, click on this link: Google Analytics deaktivieren.

Your browser must allow cookies to be stored. If you regularly delete your cookies, you will need to click the link again each time you visit this website.

Further information regarding Google Analytics Terms of Service and Privacy can be found under https://tools.google.com/dlpage/gaoptout?hl=en , or respectively under https://support.google.com/analytics/answer/6004245?hl=en  (general information on Google Analytics and data protection).

Matomo: Use of Cookies to Analyze Website Usage

We use the open source service Matomo from InnoCraft Ltd in New Zealand (https://matomo.org) on our website to analyze user behavior when visiting our site and to optimize our site and its content accordingly. We do not receive any information with which we can identify you directly.

When using Matomo's website analysis, cookies are used which enable a statistical evaluation of the use of this website by your visits. Information - including personal information - about your visitor behaviour is stored in the cookie and processed in a user profile for analysis using a pseudonym.

Matomo is hosted on the website server where the website itself is hosted. The data collected during the evaluation will not be given to third parties and will not be used to identify you personally. The data will also not be combined with personal data about you as the bearer of the pseudonym.

If IP addresses are collected, they are made anonymous immediately after collection by deleting the last number block. Other personal data in the cookie will be deleted after 365 days.

Data processing is carried out on the basis of our legitimate interest in optimising our online offer and our website in accordance with Art. 6 para. 1 lit. f DSGVO. Matomo deactivation cookie

You can decide whether a unique web analysis cookie may be stored in your browser to enable the operator of the website to collect and analyze various statistical data. If you would prefer not to, click here. Your visit will then no longer be recorded and the Matomo deactivation cookie will be saved in your browser.

Please note the following note in case of deactivation: Your browser must always allow the storage of cookies so that Matomo deactivation cookies can be stored. If you regularly delete your cookies, you will need to click the link again each time you visit this website.

Google Maps

Maps from Google Maps are used on this website. For this purpose, the operator of the website also uses services of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

When you visit this website, your browser loads the required information from the Google server in the USA into your browser cache. This is necessary so that your browser can display the maps on this website. In doing so, we transmit to the Google server which of our websites you have visited. In addition, your IP address is stored by Google.

Further information about Google Maps can be found at https://www.google.com/intl/de_en/help/terms_maps.html  
General information on data protection at Google can be found at https://policies.google.com/privacy 

Newsletter subscriptions

The provider of this website offers newsletters in which he informs about current events and offers. If you would like to subscribe to one or more newsletters, you must enter a valid e-mail address. The data you provide will only be used to send the newsletter.

The provider of this website offers newsletters in which he informs about current events and offers. To receive our newsletters regularly, we need your name and e-mail address, which you will find in the newsletter form at the bottom of the page. After you have sent off your newsletter subscription, you will receive an e-mail from us to the e-mail address you provided, in which you must click on a link to confirm the e-mail address you provided. Your data will only be processed by us for the purpose of sending you the newsletter. You can cancel your newsletter subscription at any time and unsubscribe and thus object to the further use of your data. You will find a corresponding link at the end of each newsletter.

Social Plugins and Social Networks

The protection of your personal data is important to us. That is why we do not integrate so-called social plugins. On our pages we only provide links to social networks such as Facebook, Twitter, Google+ and Instagram.

YouTube

This website may contain links to the YouTube social network and videos embedded from YouTube. If you click on a link to YouTube, you will be redirected to the respective external page on YouTube.

If you are logged in as a YouTube member when clicking a YouTube link or when playing an embedded YouTube video, the operator (YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066 USA) can assign your visit to this website to your respective user account. Please note that YouTube LLC belongs to the group of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

If you do not want YouTube to collect and store data about your visit to our website, you must log out of your YouTube account before clicking on the link or playing an embedded video. The purpose and scope of data collection and the further processing and use of your data by YouTube can be found in the corresponding data protection declaration, which you can find here: https://policies.google.com/privacy 

Rights of the user: Information, correction, revocation, deletion and objection

Users may at any time, in accordance with the law, receive information about which personal data has been stored about them. If data are incorrect, then affected persons can request their correction in a corresponding manner. You may revoke your consent to the collection and storage of your personal data by us at any time. Furthermore, you have the legal right to have your personal data deleted or blocked if storage is inadmissible or no longer necessary. In these cases, please contact the address below. In addition to the rights mentioned above, you also have the right to complain to the competent supervisory authority for data protection.

The city of Friedrichshafen has the right to change this privacy policy in compliance with the applicable legal data protection regulations at any time.

Data protection officer

Externer behördlicher Datenschutzbeauftragter der Stadt Friedrichshafen
Krailenshaldenstraße 44
70469 Stuttgart
Tel. +49 711 8108-11472
datenschutz@friedrichshafen.de